The following Frequently Asked Questions are designed to address questions and comments specifically related to your use of Academic Careers Online. If you have additional queries, please contact us at info@AcademicCareers.com.

Applicants/Job seekers

Q. Cost. Do applicants pay to use Academic Careers Online?

A. All Academic Careers Online provided applicant services are free of charge.

Q. Registrations. Do I have to register to use Academic Careers Online?

A. There is no not need to register to search the database for job openings. However, it is recommended you also use the email alert notification system and/or post your resume, which require registration.

Q. Registrations. How do I register as an applicant?

A. Applicants must register to submit resumes and to establish a profile to receive e-mail notifications. Just click on the link Submit Resume to get started. Remember your User ID and password, so that you can return at any time and make changes, too.

Q. Resume. How do I post my resume on Academic Careers Online?

A. After you have registered, you can submit your resume. Simply Log in and follow the easy steps. You can paste in text.

Q. Applicant e-mail notifications. How do I get notified of job openings meeting my characteristics?

A. After you establish your profile, our Smart Agent automatically matches your profile with jobs that are entered into the database by employers. You are automatically notified via e-mail when a match occurs.

Q. Applicant accounts. How do I change my profile, e-mail address or resume?

A. After you have registered, you can use your User ID and password at any time to make changes. Just click on the link Submit Resume, then Log in and make your changes. Do not forget to click the Update button when done making changes.

Q. Applicant accounts. How long will my account stay active?

A. Currently the system is set up to delete applicant accounts that are dormant for twelve months or if your listed e-mail account becomes invalid.

Employers

Q. Employer Account: How do I establish an Employer Account with Academic
Careers Online?

A. Click on "Employers enter here" or "Submit Jobs" then "Register Now." Complete the Employer Account Information template, then press "Click here to enter the new employer." Then give the system a few seconds to set up your account and to refresh your screen. Immediately thereafter you are ready to start entering your job posting(s).

Q. Job listing. How do I post a job opening on Academic Careers Online?

A. On the Employer Account Information page scroll down to and click on the line under "New Job Listing." You may then be asked for the Employer ID/Username and password that you have just selected. A template will appear and you can enter your job listing. The job title with the summary text will appear on the aggregate listing of all jobs. In the boxes Job Description, Job Requirements and Special Instructions, you can paste in text, but to create a new paragraph please put <p> at the beginning of each new paragraph. When finished entering the new job listing, click on "Click here to update the job listing."

Q. Cost. How much do employers pay to use Academic Careers Online?

A. Academic Careers Online charges employers a processing fee for each job listing. Just click on the link to Rates for details.

Q. Job listing. Can I enter multiple job openings in a single job listing?

A. A single job listing may include multiple job openings, but you are limited to selecting four job categories in which your job listing is visible. The processing fee is per job listing, not per job opening.

Q. Job listing. How do I enter more than one job listing?

A. This can be done very efficiently. You can either (on your Employer Account Information page) click "New Job Listing," or you can open one of your current job postings and use the "Clone this Job Listing" feature. Your current job will be cloned and you then you can make changes to reflect your new job posting. (This avoids you entering repetitive information twice.) When finished entering the data on your new job listing, click on "Click here to update the job listing."

Q. Job listing. How long will it be before applicants can see my job listing(s)?

A. A few seconds after you enter your job listing(s) it will be visible on the world wide web. To see your job listing(s), click on our logo or go to www.AcademicCareers.com, click on "Applicants enter here" (no need to register) then click on "View new jobs" and scroll down to your job listing(s) and click on it.

Q. Job listing. How long is a job listing posted on Academic Careers Online?

A. You can select to have your job listing(s) posted for either one month or three months (or twelve months for the diversity package). You can delete job listings at any time.

Q. Job listing. What are the advantages of posting for three months?

A. Three-month job listings are especially attractive to maximize the number of highly qualified and diverse applicants, when recruiting in disciplines with tight job markets, when posting multiple jobs within a job listing, or gearing up early to recruit at national meetings.

Q. Diversity package. We like to increase our number of minority applicants in our searches. How can you help?

A. To increase the diversity of applicants in your searches we offer a"diversity package" covering all job categories. Through the "diversity package" employers can support their commitment to diversity by encouraging minority applicants to visit also their own web pages to review all the employer's job openings. Since there are no applicant fees, applicants anywhere, any time, can use Academic Careers Online. For a fee schedule, contact sales@AcademicCareers.com. Please include your current total FTE graduate and undergraduate student enrollment.

Q. E-mail alerts. Why are e-mail alerts to applicants so great and is there an extra fee?

A. The e-mail alert feature is extremely beneficial as it brings your job listing to the applicant's attention and gives you broad exposure. After applicants establish their profile, our Smart Agent automatically matches their profile with jobs that are entered into the database by employers. Applicants are then personally notified via e-mail alerting them of the matching job listing. E-mail alerts are included in the processing fee.

Q. Resume database. How can we access the resume database and is there a extra fee?

A. Employers can enter the resume database through their Employer Account. You will be able to see resumes of applicants matching the job categories of your job listings. The number of resumes varies significantly per discipline. Applicants in disciplines with tighter job markets and applicants trying to keep their job search confidential prefer to sign up for the e-mail alerts to publishing their resume in a public database. There is no extra charge to access the resume database.

Q. Payment. How do I pay for the processing fee of our job opening?

A. The processing fee is due upon submission of the job listing. After posting the job listing the contact person listed in the Employer Account will automatically receive via e-mail an invoice that includes payment instructions. Payment can be through a college, university, or company check, or credit card. Whatever you prefer.

Q. Payment. How can we pay the processing fee in a foreign currency?

A. By using the credit card payment option you will be charged by your credit card company the equivalent of the amount due in your local currency.

Q. Annual Contracts. Can we obtain an annual contract at lower rates for our organization?

A. Yes. Academic Careers Online does offer annual contracts to organizations posting over ten job openings per year. Please contact sales@AcademicCareers.com and include the anticipated number of job listings.

Q. Employer Account. How do I make changes in my Employer Account?

A. Log in to your Employer Account, make the necessary changes in the existing information. Then click on "Click here to update the employer."

Q. Job listing. How do I change the information in our job listing?

A. Employers can make changes to their job listings at any time. Just enter your Employer Account, then scroll down and click on the link to the job listing you want to change and make the necessary changes. When completed, click on "Click here to update the job listing."

Q. Job listing. Can we renew our posted job opening?

A. Yes, you can renew a job opening. You must do so before its expiration date otherwise you must re-enter all the data. Just enter your Employer Account, then scroll down and click on the link to the job you want to renew. Then click on Clone this listing. When finished reviewing the data on your job listing, click on "Click here to update the job listing." You will again be charged a processing fee. New e-mail alerts will be sent out as well.

Q. Job listing. How do we delete our job opening from Academic Careers Online?

A. Job openings will be automatically removed from Academic Careers Online after being posted for at least the one-month or three-month time period you selected. To delete earlier, just enter your Employer Account, then scroll down and click on the link to the job you want to delete and click the delete button.

Other

Q. Links. How do we establish a link from our web site to Academic Careers Online?

A. Professional organizations can request a free link from their web site to Academic Careers Online. Please contact marketing@AcademicCareers.com.

Q. Links. Can we be included in the Academic Careers Online "Professional Links" section?

A. Professional organizations and other organizations providing services to educators and academicians can request to be included in the Academic Careers Online "Professional Links" section by contacting
marketing@AcademicCareers.com.

Q. Legal. Are there any terms or conditions for using Academic Careers Online?

A. Yes, by using Academic Careers Online applicants and employers warrant that they have reviewed the terms and conditions in the Legal section of the web site and agree to fully comply to all terms and conditions. Just
click on the Legal link to view our service agreement.